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CONTACT US

Business Hours:
Monday through Friday
(Closed major holidays)
9:00am - 5:00pm EST

Corporate Office:
7304 Carroll Ave
Unit #126
Takoma Park, MD, 20913

Email:
Orders@TripoliGiftCompany.com

Online:
www.TripoliGiftCompany.com

Phone Number:
(202)350-0826

Please Fill in the Following Form to Contact Us:

* Full Name
* Email Address
* Comments
Please enter the below letters (not case-sensitive) you see in the field below

CUSTOMER SERVICE:

Thanks for shopping at Tripoli Gift Company! We appreciate the fact that you like to buy the beautiful things we craft.

Returns

  1. For gift item returns, you may return your undamaged product with its included accessories within 14 days of purchase for a full refund minus an8% restocking fee. The day of shipment from Tripoli Gift Company is day 1.
  2. Merchandise must be received in original condition, with proof of purchase, with original packaging and be capable of being resold in the condition in which it was purchased.
  3. We will refund your purchase amount to the same credit card from which it was ordered and we will do so in US Dollars.
  4. The following products are not eligible for return: engraved, personalized, custom ordered / manufactured products, or any product that has been modified to meet a customer’s request.
  5. If the item is defective or incorrect
    • If your shipment contains a defective item or your receive the wrong item, we will ship you a replacement at absolutely no charge and credit the cost of your return shipping charges once your item is received. Include all original packaging and let us know what the error was.
  6. How to return an item
    • Items received that do not meet the conditions above will not be accepted. We will pay return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason, you are responsible for return shipping costs and the restocking fee. Returns must be shipped prepaid. Please ensure your shipper gives you a tracking and delivery confirmation for items shipped to us. We will credit you within 7 days of receiving the eligible returned item.

Shipping Date

Orders are generally shipped within 1-2 business days after you placed your order. Orders placed Friday through Sunday are shipped by Tuesday. Orders with printed shirts or other production items take 3-7 days in production prior to being processed for shipping.

Order Status

After placing your order, you may login to your shopping cart to view the status of your order. Orders shipped via UPS will include a tracking number in the order status. If you provided an email address, we will email the UPS tracking number to you as well.

Order Acknowledgements

Acknowledgment of your order is made via e-mail. Order acknowledgements are sent immediately upon receipt of your order. Please check your spam filter or junk mail folder if you do not receive the email confirmation. Orders that are shipped via UPS will received shipping status and a tracking number via email.

Shipping Methods and Transit Times

All orders are shipped through US Mail or UPS. The shipper for your order is selected by our packing team based on the best rate and category of shipping you selected. Standard delivery is 5-10 days in transit after leaving our facility. To expedite your order, you may choose to upgrade to 2-3 day transit for additional charge. We also offer next day service.

Engraving and Custom Orders

We have many items that are custom made with designs and/or engraving. Engraved items will take 2-3 weeks for shipping and are noted in the description. We have many items that are custom made with photos and/or custom text. These items are printed or pressed at our corporate office by our own staff. Customized items will take 5-7 business days for shipping and are noted in the description.

Backorders

All items in our store are in stock, unless otherwise noted, and your order should not be back ordered. In the rare case of a backorder item, we will notify you via email and a notation in your online account. You may login to view the status of your order.

Warranties

All products are supplied with the manufacturer's standard warranty. No other warranties are express or implied. www.TripoliGiftCompany.comcannot be held liable for the performance of any manufacturer, product, or carrier.

Cancellationsand Refusals

You may cancel your order for any reason at any time prior to processing and shipment. Once your custom items are in production and/or your order ships, it is subject to the Return Policy.If you refuse your shipment, you will be credited for the return of any products, but you may be billed for any shipping and handling charges and restocking fees.

Legal Statement

By placing your order, you agree to all the policies, terms, and conditions published on this page.

LEGAL INFORMATION & NOTICES

Ownership of Site; Agreement to Terms of Use

These Terms and Conditions of Use (the “Terms of Use”) apply to the Tripoli Gift Company website located at www.TripoliGiftCompany.com, and all associated sites linked to www.TripoliGiftCompany.com by Tripoli Gift Company , its subsidiaries and affiliates, including Tripoli Gift Company sites around the world (collectively, the “Site”). The Site is the property of Tripoli Gift Company Inc. (“Tripoli Gift Company”) and its licensors. BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE. Tripoli Gift Company reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, Tripoli Gift Company grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.

Content

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to Tripoli Gift Company , and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Except as expressly provided in these Terms of Use, no part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, Web site or other medium for publication or distribution or for any commercial enterprise, without Tripoli Gift Company’s express prior written consent.

You may use information on Tripoli Gift Company products and services (such as data sheets, knowledge base articles, and similar materials) purposely made available by Tripoli Gift Company for downloading from the Site, provided that you (1) not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) not make any additional representations or warranties relating to such documents.

Your Use of the Site

You may not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site. Tripoli Gift Company reserves the right to bar any such activity.

You may not attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site or to any Tripoli Gift Company server, or to any of the services offered on or through the Site, by hacking, password “mining” or any other illegitimate means.

You may not probe, scan or test the vulnerability of the Site or any network connected to the Site, nor breach the security or authentication measures on the Site or any network connected to the Site. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Site, or any other customer of Tripoli Gift Company , including any Tripoli Gift Company account not owned by you, to its source, or exploit the Site or any service or information made available or offered by or through the Site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Site.

You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or Tripoli Gift Company’s systems or networks, or any systems or networks connected to the Site or to Tripoli Gift Company.

You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site, or with any other person’s use of the Site.

You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to Tripoli Gift Company on or through the Site or any service offered on or through the Site. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.

You may not use the Site or any Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Tripoli Gift Company or others.

Purchases; Other Terms and Conditions

Additional terms and conditions may apply to purchases of goods or services and to specific portions or features of the Site, including contests, promotions or other similar features, all of which terms are made a part of these Terms of Use by this reference. You agree to abide by such other terms and conditions, including where applicable representing that you are of sufficient legal age to use or participate in such service or feature. If there is a conflict between these Terms of Use and the terms posted for or applicable to a specific portion of the Site or for any service offered on or through the Site, the latter terms shall control with respect to your use of that portion of the Site or the specific service.

Tripoli Gift Company’s obligations, if any, with regard to its products and services are governed solely by the agreements pursuant to which they are provided, and nothing on this Site should be construed to alter such agreements.

Tripoli Gift Company may make changes to any products or services offered on the Site, or to the applicable prices for any such products or services, at any time, without notice. The materials on the Site with respect to products and services may be out of date, and Tripoli Gift Company makes no commitment to update the materials on the Site with respect to such products and services.

Accounts, Passwords and Security

Certain features or services offered on or through the Site may require you to open an account (including setting up anTripoli Gift Company ID and password). You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential. You agree to notify Tripoli Gift Company immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by Tripoli Gift Company or any other user of or visitor to the Site due to someone else using your Tripoli Gift Company ID, password or account as a result of your failing to keep your account information secure and confidential.

You may not use anyone else’s Tripoli Gift Company ID, password or account at any time without the express permission and consent of the holder of that Tripoli Gift Company ID, password or account. Tripoli Gift Company cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.

Privacy

We respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology

Tripoli Gift Company’s Privacy Policy applies to use of this Site, and its terms are made a part of these Terms of Use by this reference. To view Tripoli Gift Company’s Privacy Policy, click here. Additionally, by using the Site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.

Links to Other Sites and to the Tripoli Gift Company Site

This Site may contain links to other independent third-party Web sites (“Linked Sites”). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are not under Tripoli Gift Company’s control, and Tripoli Gift Company is not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites.

Disclaimers

Tripoli Gift Company Does Not Promise That The Site Or Any Content, Service Or Feature Of The Site Will Be Error-Free Or Uninterrupted, Or That Any Defects Will Be Corrected, Or That Your Use Of The Site Will Provide Specific Results. The Site And Its Content Are Delivered On An “As-Is” And “As-Available” Basis. All Information Provided On The Site Is Subject To Change Without Notice. Tripoli Gift Company Cannot Ensure That Any Files Or Other Data You Download From The Site Will Be Free Of Viruses Or Contamination Or Destructive Features. Tripoli Gift Company Disclaims All Warranties, Express Or Implied, Including Any Warranties Of Accuracy, Non-Infringement, Merchantability And Fitness For A Particular Purpose. Tripoli Gift Company Disclaims Any And All Liability For The Acts, Omissions And Conduct Of Any Third Parties In Connection With Or Related To Your Use Of The Site And/Or Any Tripoli Gift Company Services. You Assume Total Responsibility For Your Use Of The Site And Any Linked Sites. Your Sole Remedy Against Tripoli Gift Company For Dissatisfaction With The Site Or Any Content Is To Stop Using The Site Or Any Such Content. This Limitation Of Relief Is A Part Of The Bargain Between The Parties.

The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.

Tripoli Gift Company reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; and (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

Limitation of Liability

Except where prohibited by law, in no event will Tripoli Gift Company be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if Tripoli Gift Company has been advised of the possibility of such damages.

If, notwithstanding the other provisions of these Terms of Use, Tripoli Gift Company is found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Site or any Content, Tripoli Gift Company’s liability shall in no event exceed the greater of (1) the total of any subscription or similar fees with respect to any service or feature of or on the Site paid in the six months prior to the date of the initial claim made against Tripoli Gift Company (but not including the purchase price for any Tripoli Gift Company hardware or software products or any Tripoli Gift Company Care or similar support program), or (2) US$100.00. Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you.

Indemnity

You agree to indemnify and hold Tripoli Gift Company , its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against Tripoli Gift Company by any third party due to or arising out of or in connection with your use of the Site.

Violation of These Terms of Use

Tripoli Gift Company may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Tripoli Gift Company’s rights or property, or the rights or property of visitors to or users of the Site, including Tripoli Gift Company’s customers. Tripoli Gift Company reserves the right at all times to disclose any information that Tripoli Gift Company deems necessary to comply with any applicable law, regulation, legal process or governmental request. Tripoli Gift Company also may disclose your information when Tripoli Gift Company determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

You acknowledge and agree that Tripoli Gift Company may preserve any transmittal or communication by you with Tripoli Gift Company through the Site or any service offered on or through the Site, and may also disclose such data if required to do so by law or Tripoli Gift Company determines that such preservation or disclosure is reasonably necessary to (1) comply with legal process, (2) enforce these Terms of Use, (3) respond to claims that any such data violates the rights of others, or (4) protect the rights, property or personal safety of Tripoli Gift Company , its employees, users of or visitors to the Site, and the public.

You agree that Tripoli Gift Company may, in its sole discretion and without prior notice, terminate your access to the Site and/or block your future access to the Site if we determine that you have violated these Terms of Use or other agreements or guidelines which may be associated with your use of the Site. You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to Tripoli Gift Company, for which monetary damages would be inadequate, and you consent to Tripoli Gift Company obtaining any injunctive or equitable relief that Tripoli Gift Company deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies Tripoli Gift Company may have at law or in equity.

You agree that Tripoli Gift Company may, in its sole discretion and without prior notice, terminate your access to the Site, for cause, which includes (but is not limited to) (1) requests by law enforcement or other government agencies, (2) a request by you (self-initiated account deletions), (3) discontinuance or material modification of the Site or any service offered on or through the Site, or (4) unexpected technical issues or problems.

If Tripoli Gift Company does take any legal action against you as a result of your violation of these Terms of Use, Tripoli Gift Company will be entitled to recover from you, and you agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted to Tripoli Gift Company. You agree that Tripoli Gift Company will not be liable to you or to any third party for termination of your access to the Site as a result of any violation of these Terms of Use.

Governing Law; Dispute Resolution

You agree that all matters relating to your access to or use of the Site, including all disputes, will be governed by the laws of the United States and by the laws of the State of California without regard to its conflicts of laws provisions. You agree to the personal jurisdiction by and venue in the state and federal courts in Santa Clara County, California, and waive any objection to such jurisdiction or venue. The preceding provision regarding venue does not apply if you are a consumer based in the European Union. If you are a consumer based in the European Union, you may make a claim in the courts of the country where you reside. Any claim under these Terms of Use must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred. Claims made under the separate terms and conditions of purchase for goods and services are not subject to this limitation. No recovery may be sought or received for damages other than out-of-pocket expenses, except that the prevailing party will be entitled to costs and attorneys’ fees. In the event of any controversy or dispute between Tripoli Gift Company and you arising out of or in connection with your use of the Site, the parties shall attempt, promptly and in good faith, to resolve any such dispute. If we are unable to resolve any such dispute within a reasonable time (not to exceed thirty (30) days), then either party may submit such controversy or dispute to mediation. If the dispute cannot be resolved through mediation, then the parties shall be free to pursue any right or remedy available to them under applicable law.

Void Where Prohibited

Tripoli Gift Company administers and operates the www.TripoliGiftCompany.com Site from its location in Washington DC, USA; other Tripoli Gift Company sites may be administered and operated from various locations outside the United States. Although the Site is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Site are available to all persons or in all geographic locations, or appropriate or available for use outside the United States. Tripoli Gift Company reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Site is void where prohibited. If you choose to access the Site from outside the United States, you do so on your own initiative and you are solely responsible for complying with applicable local laws.

Miscellaneous

You may not use or export or re-export any Content or any copy or adaptation of such Content, or any product or service offered on the Site, in violation of any applicable laws or regulations, including without limitation United States export laws and regulations.

If any of the provisions of these Terms of Use are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of these Terms of Use, so that these Terms of Use shall remain in full force and effect. These Terms of Use constitute the entire agreement between you and Tripoli Gift Company with regard to your use of the Site, and any and all other written or oral agreements or understandings previously existing between you and Tripoli Gift Company with respect to such use are hereby superseded and cancelled. Other than as provided in a purchase agreement you enter into with Tripoli Gift Company, Tripoli Gift Company will not accept any counter-offers to these Terms of Use, and all such offers are hereby categorically rejected. Tripoli Gift Company’s failure to insist on or enforce strict performance of these Terms of Use shall not be construed as a waiver by Tripoli Gift Company of any provision or any right it has to enforce these Terms of Use, nor shall any course of conduct between Tripoli Gift Company and you or any other party be deemed to modify any provision of these Terms of Use. These Terms of Use shall not be interpreted or construed to confer any rights or remedies on any third parties.

Tripoli Gift Company provides access to Tripoli Gift Company international data and, therefore, may contain references or cross references to Tripoli Gift Company products, programs and services that are not announced in your country. Such reference does not imply that Tripoli Gift Company in your country intends to announce such products, programs or services.

Feedback and Information

Any feedback you provide at this site shall be deemed to be non-confidential. Tripoli Gift Company shall be free to use such information on an unrestricted basis.

PRIVACY POLICY

Your privacy is important to Tripoli Gift Company. So we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and your information. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.

Collection and Use of Personal Information

Personal information is data that can be used to uniquely identify or contact a single person. You may be asked to provide your personal information anytime you are in contact with Tripoli Gift Company or anTripoli Gift Company affiliated company. Tripoli Gift Company and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising.

Here are some examples of the types of personal information Tripoli Gift Company may collect and how we may use it.

What personal information we collect

  • When you create an Tripoli Gift Company ID, register as a customer, purchase a product, participate in an online survey, or other interaction with Tripoli Gift Co we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information.
  • When you share information about our products from our site, Tripoli Gift Company may collect the information you provide about those people such as name, mailing address, email address, and phone number.

How we use your personal information

  • The personal information we collect allows us to keep you posted on the Tripoli Gift Companynews and gifts. It also helps us to improve our services, content, and advertising. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences in the registration section of our website.
  • We also use personal information to help us develop, deliver, and improve our products, services, content, and advertising.
  • From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Tripoli Gift Company, you may not opt out of receiving these communications.
  • We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Tripoli Gift Company products, services, and customer communications.
  • If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.

Collection and Use of Non-Personal Information

We also collect non-personal information ? data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

  • We may collect information such as language, zip code, area code, unique device identifier, location, and the time zone where anTripoli Gift Company product is viewed or purchased so that we can better understand customer behavior and improve our products, services, and advertising.
  • We also may collect information regarding customer activities on our website. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.

If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

Cookies and Other Technologies

Tripoli Gift Company website, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies. These technologies help us better understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

Tripoli Gift Company and its partners use cookies and other technologies in mobile advertising services to control the number of times you see a given ad, deliver ads that relate to your interests, and measure the effectiveness of ad campaigns. If you opt out, you will continue to receive the same number of mobile ads, but they may be less relevant because they will not be based on your interests. You may still see ads related to the content on a web page or in an application or based on other non-personal information. This opt-out applies only to Tripoli Gift Company advertising services and does not affect interest-based advertising from other advertising networks.

Tripoli Gift Company and our partners also use cookies and other technologies to remember personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with Tripoli Gift Company more convenient and personal. For example, knowing your first name lets us welcome you the next time you visit the Tripoli Gift Company Online. Knowing your country and language ? helps us provide a customized and more useful shopping experience. Knowing someone using your computer or device has shopped for a certain product or used a particular service helps us make our advertising and email communications more relevant to your interests.

If you want to disable cookies and you’re using the Safari web browser, go to Safari preferences and then to the Security pane to disable cookies. On your Tripoli Gift Company mobile device, go to Settings, then Safari, and then to the Cookies section. For other browsers, check with your provider to find out how to disable cookies. Please note that certain features of the Tripoli Gift Company website will not be available once cookies are disabled.

As is true of most websites, we gather some information automatically and enter it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data.

We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, and to gather demographic information about our user base as a whole. Tripoli Gift Company may use this information in our marketing and advertising services.

In some of our email messages, we use a “click-through URL” linked to content on the Tripoli Gift Company website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.

Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

Disclosure to Third Parties

At times Tripoli Gift Company may make certain personal information available to strategic partners that work with Tripoli Gift Company to provide products and services, or that help Tripoli Gift Company market to customers.

Service Providers

Tripoli Gift Company shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever Tripoli Gift Company operates.

Others

It may be necessary ? by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence ? for Tripoli Gift Company to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Protection of Personal Information

Tripoli Gift Company takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

Tripoli Gift Company services such as the Tripoli Gift Company Online Store uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected. To make purchases from these services, you must use an SSL-enabled browser such as Safari, Firefox, or Internet Explorer. Doing so protects the confidentiality of your personal information while it’s transmitted over the Internet.

When you use some Tripoli Gift Company products or services or post on a Tripoli Gift Company forum, chat room, or social networking service, the personal information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.

Integrity and Retention of Personal Information

Tripoli Gift Company makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Access to Personal Information

You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account at https://XXXXXXX.com. For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if Tripoli Gift Company is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made through the regional Privacy Contact Form.

Children

We do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of a child under13 we will take steps to delete the information as soon as possible.

Location-Based Services

To provide location-based services on Tripoli Gift Company products, Tripoli Gift Company and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your Tripoli Gift Company computer or device. This location data is collected anonymously in a form that does not personally identify you and is used by Tripoli Gift Company and our partners and licensees to provide and improve location-based products and services. For example, we may share geographic location with application providers when you opt in to their location services.

Some location-based services offered by Tripoli Gift Company, such as the “Find My gift item” feature, require your personal information for the feature to work.

Third-Party Sites and Services

Tripoli Gift Company websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties ? for example, a third-party gift item app. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

International Users

Information you provide may be transferred or accessed by entities around the world as described in this Privacy Policy. Tripoli Gift Company abides by the “safe harbor” framework set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected by organizations in the European Economic Area and Switzerland.

Our Companywide Commitment to Your Privacy

To make sure your personal information is secure, we communicate our privacy and security guidelines to Tripoli Gift Company employees and strictly enforce privacy safeguards within the company.

Privacy Questions

If you have any questions or concerns about Tripoli Gift Company Privacy Policy or data processing, please contact us.

Tripoli Gift Company
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